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Terms of Service

Last updated: October 13, 2025

Terms of Service

Last Updated: October 13, 2025

Company Information:

By using Tax Flow, you agree to these Terms of Service.

1. Service Description

Tax Flow is an AI-powered platform for businesses in the Maldives to track GST input taxes, extract invoice data, manage multiple shops, and generate MIRA-compliant quarterly tax reports.

2. Eligibility & Account

  • You must be at least 18 years old to use this Service
  • You must provide accurate information when registering
  • You are responsible for your account security and all activities under your account
  • You must notify us immediately of any unauthorized access

3. Credits & Payments

Credit System:

  • One credit = one invoice processed
  • New users receive free trial credits
  • Credits expire 90 days after purchase or signup

Purchases:

  • Prices are in Maldivian Rufiyaa (MVR)
  • Payment via Bank of Maldives (BML) bank transfer
  • Upload payment slip for verification (typically verified within 1-2 business hours)
  • All purchases are final and non-refundable
  • Credits are non-transferable
  • We may change pricing and packages at any time

4. Acceptable Use

You agree NOT to:

  • Upload false or fraudulent tax documents
  • Attempt to manipulate tax calculations or evade taxes
  • Violate any laws or MIRA regulations
  • Interfere with, hack, or disrupt the Service
  • Use bots or automated systems without permission
  • Upload malicious files or viruses
  • Share your account with others

5. Data Accuracy & Liability

Important:

  • AI extraction may contain errors - you MUST verify all extracted data
  • You are solely responsible for the accuracy of your tax data
  • Tax Flow is a tool to assist with tax management, NOT professional tax advice
  • We are NOT responsible for tax penalties, fines, or issues from inaccurate data
  • Consult qualified tax professionals for tax advice

6. Your Data & Privacy

  • You retain ownership of your uploaded data and documents
  • We store your data securely with encryption
  • We will not sell your business data to third parties
  • No system is 100% secure - we cannot guarantee absolute security
  • See our Privacy Policy for full details

7. Service Availability

  • We do not guarantee uninterrupted access
  • The Service may be unavailable for maintenance or technical issues
  • We may modify or discontinue the Service at any time

8. Limitation of Liability

Tax Flow is provided "AS IS" without warranties of any kind.

  • Our total liability shall not exceed the amount you paid us in the past 12 months
  • We are NOT liable for tax penalties, fines, or issues from your use of the Service
  • We are NOT liable for errors in AI-extracted data
  • We are NOT liable for indirect, consequential, or punitive damages

You agree to indemnify Tax Flow from any claims arising from your use of the Service, violation of these Terms, inaccurate tax filings, or fraudulent activity.

9. Termination

You may terminate your account anytime by contacting us (no refunds for unused credits).

We may terminate your account if you violate these Terms, engage in fraud, or as required by law.

Upon termination, your right to use the Service ends and we may delete your data.

10. MIRA Compliance Disclaimer

IMPORTANT: Tax Flow assists with MIRA compliance but does NOT guarantee it. You are solely responsible for ensuring your tax filings comply with MIRA regulations. This is not professional tax advice - consult licensed tax professionals. MIRA regulations may change; you are responsible for staying informed.

11. Changes to Terms & Service

We may modify these Terms or the Service (including pricing) at any time. Continued use after changes means you accept the new Terms. We will notify you of significant changes via email.

12. Governing Law

These Terms are governed by the laws of the Republic of Maldives. Disputes will be resolved in Maldivian courts. You agree to first attempt informal resolution by contacting us.

13. Contact

Email: [email protected]